FAQ
Frequently asked questions
Clear answers about Kinsafer, privacy, and everyday use.
Is Kinsafer a tracking app?
No. Kinsafer is a family daily hello app. It does not share live location or ask anyone to account for their movements.
What happens if someone does not check in?
Families can choose a gentle reminder and decide how they want to stay in touch. Kinsafer is not an emergency or safety service.
Who can see my information?
Only people in your connected family can see information needed for the service, such as daily hello status and profile details.
Does Kinsafer collect my location?
No. Kinsafer does not collect or share live location.
Can I delete my account?
Yes. You can delete your account in the app settings. If you need help with a data request, contact [email protected].
How can I get support?
Email [email protected] for help, feedback, or privacy questions.